Yes, we do have a cancellation policy in place. This policy is in place to help our team better manage our appointments and to provide timely service to our customers. We understand that “things” happen and you have may have to cancel or reschedule your cleaning appointment, we just ask for proper notice. With proper notice, we can quickly book another waiting client and while also rescheduling your new appointment. All appointments cancelled with a 48 hour (or less) notice, will be subjected to a 50% cancellation fee. However, if you cancel your appointment and reschedule for a later date/time, a portion of the cancellation fee will be applied to your next booking.