What is your refund policy?
April 15, 2015 by Stephanie
You can apply a coupon to a future appointment by logging into your account and clicking your name in the ...
What is your 100% satisfaction guarantee policy?
April 15, 2015 by Stephanie
We guarantee that you will be satisfied by the results of your clean. PERIOD. If you are not happy, feel free ...
Do the cleaning professionals go through a background check?
April 15, 2015 by Stephanie
Yes. Your safety is our biggest concern. All of our cleaners must pass an extensive criminal background check before joining ...
Is my billing information kept safe and secure?
April 15, 2015 by Stephanie
You can apply a coupon to a future appointment by logging into your account and clicking your name in the ...
What happens if something goes wrong during my appointment?
April 15, 2015 by Stephanie
We work hard to make sure that every cleaning appointment is top notch. However, we know that sometimes things can ...
Can I trust my cleaning professional?
April 15, 2015 by Stephanie
Of course. All of our cleaners must pass a full criminal background check before joining The Moxie Maids team. In ...
Can I request special tasks or extras?
April 15, 2015 by Stephanie
Of course. We offer a number of add-on services (ex. carpet cleaning, laundry, cleaning inside the stove) in which you ...
Do you bring your own cleaning supplies, products and equipment?
April 15, 2015 by Stephanie
Yes! Our cleaning teams come ready to clean your home from top to bottom. Expect them to bring the following ...
What is included in a standard cleaning?
April 15, 2015 by Stephanie
Our standard clean is a light clean that covers all of the important areas of the home. This clean is ...
What time will the cleaners arrive?
April 15, 2015 by Stephanie
Each cleaner has a 4 hour arrival window. The arrival windows gives us time to factor in traffic and other ...