Getting Started
How do I create a Moxie Maids account?
More information coming soon…..
What time will the cleaners arrive?
Each cleaner has a 4 hour arrival window. The arrival windows gives us time to factor in traffic and other appointments running behind and for other unexpected occurrences. If you should need a cleaner at a specific time in that 4 hour window, please specify that in your special instructions while booking online or just call our Customer Service team at(470) 481-0707
and we will be happy to accommodate you.
What is included in a standard cleaning?
Our standard clean is a light clean that covers all of the important areas of the home. This clean is perfect if we clean your house regularly. We also offer a deep clean which is a very thorough clean which is recommended if your home hasn’t been cleaned professionally in the last 3 months.
To see what’s all included in the standard and deep clean, please check out our cleaning checklist: https://themoxiemaids.com/cleaningchecklist/
Do you bring your own cleaning supplies, products and equipment?
Yes! Our cleaning teams come ready to clean your home from top to bottom. Expect them to bring the following items:
1.Vacuum cleaner (if you don’t have one)
2.Mop and bucket
3.Kitchen and bathroom cleaner
4.Window and glass cleaner
5.Furniture spray
6.Oven cleaner
7.Non abrasive spray
8.Non abrasive cleaner
9.Sponge cleaners
10.Cloths for windows, floors, furniture
11.Steel scourers
12.Gloves
13.Products against lime scale and mold
14.*Since we know people are particular about the type of laundry detergent used, we asked that you provide your own laundry detergent.
Can I request special tasks or extras?
Of course. We offer a number of add-on services (ex. carpet cleaning, laundry, cleaning inside the stove) in which you can select during your time of booking.
You can also book our cleaning teams by the hour and provide a list of special tasks you would like completed within a specific time frame.
Also, we include a “special instructions” section on our booking form. Feel free to provide additional information there as well.
Click here to see our booking form and learn more about our add-on services: https://themoxiemaids.com/booking-page/