Groceries And Essentials Shopping Service
Due to the Coronavirus, many of our customers have said: “It would be nice if you could stop by the store before coming to clean my home”. In response to that, we have created an additional service, Groceries, and Essential Shopping. Many of our customers are limited to being in public due to COVID-19 and other bugs. Also, other delivery services are backlogged and may lack sanitary procedures to limit exposure. As it turns out many of the workers of these delivery services are often overworked, underpaid and uninsured. That’s not to case with our cleaners. The same person you trust to come clean inside your home will be the same person buying and delivering your groceries.
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STEP 1: PLACE YOUR ORDER LINE
On our online booking form, choose the service "Grocery and Delivery" and tell us the estimated amount of hours based on the time it will take, from arriving at the store, doing the shopping, checking out (this includes waiting in lines) and delivery to your home.
Within the online booking form, there will be a section marked "Comments", this is where you enter your grocery list and which store you prefer.
We have a minimum of 2 hours and a maximum of 4 hours time slots available.
Select the estimated prepayment of your purchase amount (in increments of $100). We will be sure to refund anything over the receipt price, and we will not purchase anything beyond this amount.
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STEP 2: WE SET EVERYTHING UP
We want to make this experience as seamless and personalized as possible. Once we receive your order, someone from our customer service team will review the details and will contact you.
On the day and time you selected for your service, the cleaner and the customer service agent will use group chat messaging to ask you any questions, send your pictures of items being bought and your receipt. The customer service agent will be on hand tracking the communication to make sure everything is working smoothly.
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STEP 3: WE GO SHOPPING
On the date and time you selected, your cleaner will be at the store making your purchases. The cleaner will be sure to wear gloves during the shopping process for extra safety.
The goal of this service is for the cleaner to pick up your ESSENTIALS like: milk, bread, cereal, water, dishwashing soap, fruit, rice, eggs, WINE 🙂
The cleaner will be in touch with you as she is shopping, and will send you a picture of the items selected.
To make this process work smoothly, we will need to shop at stores close to your home, within a 5-10 mile radius.
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STEP 4: NO CONTACT HOME DELIVERY
We will deliver your purchases at your doorstep, placing them at your doorstep. We will be sure that your groceries are DOUBLE BAGGED for extra protection.
Our customer service team will review your order and will finalize your bill and issue you a refund based on the difference from your prepayment amount and the final grocery store receipt.
....and DONE! You will have groceries without having to leave the house, waiting in long lines, battling Atlanta traffic, and possible exposure to COVID-19 and other germs.
Our Grocery and Essentials delivery service will be a great addition to our home cleaning services that we already provide. If you are comfortable, our cleaner can bring the groceries inside and then clean, sanitize and disinfect your home. Cool, huh?